Used, opened, and/or final sale items may not be returned.
Unused and/or unopened products may be returned within 15 days of receipt for a refund, excluding original shipping costs. A restocking fee of 15% will be deducted from your refund. 
Once we receive the returned item(s), if they are still in new condition, the charges will be credited to your original method of payment excluding shipping costs, which are non-refundable. Please note, the determination of condition is at the sole discretion of Pop + Paper and must meet our quality standards for resale. Returns/Refunds do not apply to personalized and custom orders. Personalized and custom orders are non-refundable once your order is placed. 
Please allow 1-3 business days for your refund to be processed.

Pop + Paper is not responsible for refunding or reshipping any lost or non-received orders due to incorrect address at check out.
If you receive a damaged item, please send an email to orders@pop-paper.com within 10 business days of receipt of the item. Please attach a photo of the damaged/incorrect product as well as an order or confirmation number, and specify if you would like a refund, merchandise credit, or a replacement.
Our site contains material, which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, text, images, audio, videos, data, wallpaper and graphics (including the HTML code used to generate it). Unauthorized reproduction is strictly prohibited and may give rise to a claim for damages and/or be a criminal offense. You may not, directly or indirectly, use, download, upload, copy, print, display, perform, publish, modify, delete, add to, license, post, transmit, or distribute any content or proprietary information from this site in whole or in part, including the removal or alteration of advertising, except pursuant to the express limited grant of rights hereunder without the specific prior written consent of Pop + Paper, Chalkscribe or its subsidiaries. We grant you a non-exclusive and limited license to access the site and to use the services and information contained within.
Pop + Paper, pop-paper.com, Chalkscribe, and thechalkscribe.com are properties of Chalkscribe and Pop + Paper. In addition, any photos, designs, graphics, text or other content are protected by worldwide copyright and other intellectual property laws, treaties and protections. You may not reproduce, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written permission from Pop + Paper.
All third party names, trademarks and copyrights are properties of their respective owners.
We take the utmost care and concern for your privacy while you are shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary.We use the latest software to encrypt your personal information automatically while in transit over the internet. Third party processors provide supreme safety and reliability in your transaction. Every transaction is monitored, 24/7 to prevent against fraud, email phishing, identity theft, and general displeasure. Every transaction is heavily guarded behind next-level encryption.
At our discretion, we may include and/or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We claim no responsibility or liability for the content and/or activities of these third parties, though we welcome any feedback about them.
This online privacy policy applies to information collected through our website and not information collected offline. By using our site, you consent to our Terms & Conditions and Privacy & Security policies. By placing an order through our site you consent to our Customer Service policies.
We reserve the right to change these policies at anytime. Please contact us if you have any questions about the above information.